Frequently Asked Questions

Everything you need to know about your iHerb+ fashion experience.

How do I determine the right size for me?

Each product page features a detailed 'Size Guide' button. We provide specific measurements for every garment and indicate whether the fit is true-to-size, oversized, or slim-fit.

What is your return policy for apparel?

We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, swimwear and earrings are final sale.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout if you need your items within 1-2 business days.

Does iHerb+ ship internationally?

Yes, we currently ship to over 50 countries. International shipping rates and delivery times vary by location and will be calculated during the checkout process.

Are the fabrics used in your collections sustainable?

iHerb+ is committed to conscious fashion. Many of our collections feature organic cotton, recycled polyester, and Tencel. Look for the 'Eco-Friendly' badge on individual product listings.

How can I track my package?

Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery progress in real-time.