Returns & Exchanges
At iHerb+, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Return Process
- 1.Initiate Your Return
Log into your iHerb+ account, navigate to your order history, and select the items you wish to return to generate a unique RMA number.
- 2.Pack Your Items
Carefully place the unworn apparel in its original packaging, ensuring all designer tags and hygiene seals remain intact and undisturbed.
- 3.Affix the Shipping Label
Print the prepaid shipping label provided in your confirmation email and securely attach it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.