Returns & Exchanges

At iHerb+, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.

Return Process

  • 1.
    Initiate Your Return

    Log into your iHerb+ account, navigate to your order history, and select the items you wish to return to generate a unique RMA number.

  • 2.
    Pack Your Items

    Carefully place the unworn apparel in its original packaging, ensuring all designer tags and hygiene seals remain intact and undisturbed.

  • 3.
    Affix the Shipping Label

    Print the prepaid shipping label provided in your confirmation email and securely attach it to the outside of your return parcel.

  • 4.
    Drop Off and Track

    Hand your package to any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.